Privacy policy

Privacy Policy

Data Controller and Contact

Official Entity: The Data Controller for agnestoth.com is MARVELOSA Kft., located at Lánchíd utca 13, 1013 Budapest, Hungary.

Dedicated Data Email: For any data-related queries, access requests, or deletion requests, please contact us at contact@agnestoth.com

What Personal Data We Collect

We only collect information necessary to provide an elite luxury shopping experience, including:

Identity & Contact Data: Your full name, email address, phone number, billing address, and shipping address.

Transaction Data: Details about the specific 1/1 creations or bespoke orders you have purchased from our studio.

Technical & Usage Data: Your IP address, browser type, device information, and interaction records with our website.

How and Why We Use Your Personal Data

We process your personal information strictly based on legal grounds under the GDPR:

Contractual Necessity: To process your payment via Shopify Payments, manage your order, clear international customs paperwork, and ship your item safely via DHL.

Legal Obligations: To comply with Hungarian corporate accounting, tax auditing, and anti-money laundering laws.

Legitimate Interest: To protect our platform against transactional fraud, secure our digital systems, and provide personalized client support.

Consent-Based Marketing: If you explicitly opt in, we use your email to send exclusive invitations to new collection launches or private studio events. You may opt out instantly at any time.

Secure Third-Party Data Sharing

AGNESTOTH will never sell, lease, or trade your personal data. We only share essential details with premium, trusted partners necessary to fulfill our service:

Shopify Inc.: To host our online store and process transactional checkouts securely.

DHL Express: To handle premium insured global transport and customs documentation.

Financial Institutions: Secure payment gateways like Shopify Payments to process transactions encrypted under 128-bit SSL systems.

Your Statutory GDPR Rights

As an individual interacting within the European Union, you possess the following rights regarding your personal information:

Right of Access: You can request a full copy of the personal data we hold about you.

Right to Rectification: You can request that we immediately correct any inaccurate or incomplete details.

Right to Erasure ("Right to be Forgotten"): You can request that we permanently delete your data, provided it is no longer required for active transactional records, accounting laws, or legal compliance.

Right to Lodge a Complaint: You have the right to contact the local Hungarian authority, the National Authority for Data Protection and Freedom of Information (NAIH), at info@naih.hu if you believe your data has been handled incorrectly.

Cookie Policy

Understanding Cookies

Digital Markers: Small text files placed on your device when you browse agnestoth.com. Cookies help our site function seamlessly, remember your preferences, and improve your navigation.

Categories of Cookies We Utilize

We categorize our cookies to give you maximum transparency and control:

Strictly Necessary Cookies: Essential for core website operations. They enable you to move around the site, add 1/1 creations to your cart, and checkout securely. They cannot be turned off.

Functional & Preference Cookies: These remember details you enter (like your preferred language or currency settings) to provide a more tailored, high-end experience.

Performance & Analytics Cookies: Operated securely through Shopify's underlying analytics engines. These track anonymous data on how visitors interact with the site, helping us optimize website speed and layout.

Client Consent and Control

Cookie Consent Banner: Upon your first visit to agnestoth.com, a dedicated banner will request your consent for non-essential tracking.

Browser Modifications: You can configure your internet browser (e.g., Apple Safari, Google Chrome) to alert you about incoming cookies or block them entirely. Please note that disabling strictly necessary cookies may prevent you from completing a luxury checkout or saving your cart items.